Trust by design
Legal Centre
Clear rules for the Ambic website, custom services and product pilots. These documents match the systems as they exist today—not an imagined future launch.
Terms of Service
The main contract for website, service and product use.
Read document →Privacy Policy
What is collected, why, retention, providers and user rights.
Read document →Disclaimers
Capability, result, AI and professional-advice boundaries.
Read document →Grievance & Complaints
Named contact, reporting route, response process and escalation options.
Read document →Acceptable Use Policy
Rules that keep Ambic Digital services lawful and safe: acceptable use of audits, automation systems, catalogue production and content services for legitimate businesses.
Read document →AI & Synthetic Media Policy
How Ambic Digital uses AI in catalogue imaging and content work: consent rules, product-fidelity truth, synthetic-media labelling and human accountability on every output.
Read document →Refund & Cancellation Policy
Refund and cancellation terms in plain language for workflow audits, custom builds, photography shoots, digital processing and any future subscriptions.
Read document →Rights, Takedown & Complaints Policy
Rights, takedown and complaints policy: practical routes for privacy requests, copyright issues, impersonation reports, security disclosures and service grievances.
Read document →Data Retention & Security Standard
Data retention and security standards: default safeguards, storage windows and deletion principles applied across every Ambic Digital service.
Read document →Custom Services & Photography Terms
Service terms covering workflow audits, automation implementation, content production and product photography: scope, approvals, timelines and responsibilities.
Read document →SmartQR Product Schedule
SmartQR schedule: responsibilities, limitations and data-handling rules for QR-based document-to-print workflows deployed at customer counters.
Read document →Catalogue Studio Product Schedule
Catalogue Studio schedule: product-fidelity truth, image rights, AI-assisted editing boundaries and mandatory human approval for catalogue workflows.
Read document →Payment Auditor Product Schedule
Payment Auditor schedule: decision-support boundaries for payment reconciliation — human review of uncertain matches, financial-evidence handling and explicit non-goals.
Read document →Data Processing Addendum
Data processing addendum: baseline processor obligations when Ambic Digital handles customer personal data — purpose limitation, security, sub-processors and deletion.
Read document →Operational Consent & Approval Forms
Operational forms standard: the minimum records Ambic Digital and customers should complete before shoots, deployments and handovers — consent, approvals and acceptance records.
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